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Returns / Exchanges

“It did take around 30 nights for us to adapt to the mattress and now we are waking up feeling great. Take your time with it!”

-Laura E.

☆☆☆☆☆

Returns / Exchange Policies

Mattresses Return Policy

From the delivery date you have 100 days to return your Bed or Weighted Blanket. Because it does take some time for your body to adapt to the superior support, we require a minimum trial period of 21 days. 

Once the return is confirmed for eligibility, a customer care representative will help you through the process. You must have had the bed for at least 21 days to be eligible for a return, and you must be within the 100-night trial window. The full price of the mattress or weighted blanket will be refunded less the value of any discount, interest accrued, and/or shipping charges.

Mattresses Return Policy

You have 100 days to exchange your Olune Mattress or Weighted Blanket from the date of delivery. You are allowed one exchange.

You must be within your 100-night trial period and have had your mattress for at least 21 days to be eligible for an exchange, and it must be clean and undamaged.

 To start the exchange process, get in contact with our customer service team here, a specialist will help guide you through the process.

 Your 100-night trial will continue to run from the date the first mattress or weighted blanket was delivered (or 30 days from the delivery of your second mattress or weighted blanket, whichever is greater).